Question:
- How can I sign up or setup a Support Account to get access to the knowledgebase articles?
- How can I get access to all the ticket which I have submitted in the past?
- How can I get access to all the tickets submitted from my organization?
Solution/Answer
To login to the Feedzai Support Portal and view all your submitted tickets, please sign up as follows:
- Go to https://support.feedzai.com
- Select Sign in option
- The "Sign In Form" shown below will be displayed:
- From the Sign In form that appears, If you have ever emailed support@feedzai.com please use the "Forgot password" link to finish creating your account.
- If this is your first use of the portal, enter your Full name and email id in the Sign In Form. You will receive a verification link in your email inbox.
- Once Account is verified, you can go back to https://support.feedzai.com/ and select sign in option. Enter with your email and password.
- Once logged Please select "My Activities" from the drop-down next to your name.
- You will be able to see all
- My requests
- Requests I'm CC'd on
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