How to sign up for an account on Feedzai Support Platform

Have more questions? Submit a request

Question: 

  • How can I sign up or setup a Support Account to get access to the knowledgebase articles?
  • How can I get access to all the ticket which I have submitted in the past?
  • How can I get access to all the tickets submitted from my organization? 

Solution/Answer

To login to the Feedzai Support Portal and view all your submitted tickets, please sign up as follows:

mceclip0.png

 

 

  • The "Sign In Form" shown below will be displayed:

Feedzai_Support_Knowledge_Center1.png

 

  • From the Sign In form that appears, If you have ever emailed support@feedzai.com please use the "Forgot password" link to finish creating your account.
  • If this is your first use of the portal, enter your Full name and email id in the Sign In Form. You will receive a verification link in your email inbox.
  • Once Account is verified, you can go back to  https://support.feedzai.com/ and select sign in option. Enter with your email and password.
  • Once logged Please select "My Activities" from the drop-down next to your name.

Feedzai_Support_Knowledge_Center1.png

 

Was this article helpful?
1 out of 1 found this helpful
  • Status Page

    For customers of Feedzai Cloud, StatusPage gives you visibility of the health of your service
  • Our helpline hours

    Feedzai support operates 24/7. Please contact us by phone to report Critical (Production Down) incidents

Comments

0 comments

Article is closed for comments.