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Aim to include as much information and detail in your request as possible to reduce delays between replies

Company or companies affected. If they are more than one, should separate them with a comma. The company should be like the company name activated.

What can we help you with?

Valid format e.g. 1990-12-31 15:03

What component does it impact?

What is the source affected?

What were the browser and version used to reproduce it?

What is the SDK version affected? [For instance, 1.1.0]

What month are you requesting?

What is the name of the requested user?

What is the email of the requested user?

To notify the credentials

Where do you need to be granted access?

What role does the user need?

Valid format e.g. 1990-12-31 15:03

Valid format e.g. 1.001,01

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