Submit a request

Aim to include as much information in your request as possible to reduce delays between replies. Including a detailed description, together with screenshots, logs or other relevant resources, allows the team to assist you in a more timely manner.

Are you having a critical platform degradation/disruption?

If yes, you should call our hotline (numbers available here). After a few minutes, you'll be connected with an agent, who'll be able to guide you through next steps.